Career PlannerPrint (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4542432) ApplyCareer PlannerSalary $47,008.00 - $69,118.40 AnnuallyLocation Waterloo - 50701 - Black Hawk County, IAJob TypeFull-timeJob Number24-04239Agency309 Iowa Workforce DevelopmentOpening Date06/12/2024Closing Date6/23/2024 11:59 PM CentralLinkedIn Tag#LI-POSTPoint of ContactKaren Siler - [email protected]
Description
Benefits
Questions
Job DescriptionIowa Workforce Development is seeking to hire a Career Planner at our IowaWORKS Waterloo, IA office. Agency OverviewIowa Workforce Development (IWD) is a state agency committed to providing employment services for individual job seekers and to connecting employers to available workers through our IowaWORKS partnership. Career Planner key responsibilities:The successful Career Planner is this position will greet customers upon entry into the IowaWORKS center and direct to appropriate event or appointment. Provide courtesy, respect, and politeness during all interactions with customers, both internal and external.
Determine services they are seeking and/or needing and interact effectively and build respectful relationships among coworkers and partners.
Collaborate with team members within the IowaWORKSoffice, resulting in a better experience for customers.
Provide feedback as well as potential solutions to team and/or leadership.
Provide first day service to veterans.
Career Planners coach, educate, and encourage job seekers on all aspects of the job search and assist customers to build their personal and job skills for the primary goal of successful employment.
Answer questions about employment opportunities.
Facilitate customers in using computers, (i.e. searching internet, labor market information, educational options).
Help write resumes and cover letters and educate clients in the use of self-help services and services available at the IowaWORKS office.
Process paperwork for partner and team programs and services.
Provide proficiency tests and skill assessments.
Assist community organizations, businesses, and other agencies by providing:
Labor market information.
Child labor forms.
Verification of work registration.
Wage verification.
Wage Claim forms.
Help businesses with job fairs and hiring events.
Promote employment events.
In the role as a Career Planner, you will assist customers by answering questions about employment and training opportunities. Perform ''job matching" referring career opportunities to candidates in the IowaWORKSSystem and provide appropriate partner referrals. Relay current labor market information to job candidates.Your responsibilities will provide direct services to business for recruitment of employees.
Provide information and guidance to employers on how to use the IowaWORKSsystem.
Identify sources for potential new employer customers for the American Job Center.
Participate in development and implementation of customized recruitment strategies and events.
Provide follow-up contact and services to job seekers and business.
Utilize case management system for tracking and maintaining employer information.
Critique and enter job orders and referrals into the IowaWORKSsystem.
Collaborate with businesses to determine hiring practices and employer needs.
Perform essential unemployment insurance (UI) activities and services to clients for all IWD programs and services.
Data enter UI claim information as needed and adjudicate issues as they arise.
Problem solve UI claim issues.
Answer incoming calls for UI claim questions.
Provide forms for appeal and other partner agencies.
Provide staffing for wage verification as needed.
BenefitsJoining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:
Excellent health, dental, and vision insurance.
Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on the sick leave accrual.
Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.
Flexible Spending Accounts for medical and dependent care.
Free Life and Long-term Disability Insurance with the option to purchase additional coverage.
Employee Assistance Programs and Discount Programs for support.
Clickhere (https://das.iowa.gov/state-employees/human-resources/employee-benefits-programs/employee-benefits-overview) to learn more about all of the amazing benefits the State of Iowa offers.If you’re looking for a career with a well-respected organization that values its employees and customers, you’ve come to the right place!Hours of work: Monday – Friday 8:00am-4:30pm. Some travel is required.Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Select positions will be subject to a criminal background check.Minimum Qualification RequirementsGraduation from an accredited four-year college or university; OR an equivalent combination of education and experience substituting one year of full-time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions for one year of the required education with a maximum substitution of four years; OR employees with current continuous experience in the state executive branch that includes experience equal to twelve months of full-time work as a Workforce Associate. For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/classandpay/JobClassDescriptions/WorkforceAdvisor-00807.pdf) Additional Qualification RequirementsTravel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas. Why Choose the State of Iowa?At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.Our Robust Benefits Package Includes:Competitive Compensation:Enjoy a competitive salary that reflects directly on your skills and expertise.Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.Health and Wellness:Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.Retirement Planning:We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .Paid Time Off:Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.Professional Development:Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.Employee Assistance Program (EAP):We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.Diversity and Inclusion:Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.Join Us - Elevate Your Career:Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Have you graduated from an accredited four-year college or university?
Yes
No
04
If you are a CURRENT employee for the State of Iowa (executive branch) how many months of full-time experience as a Workforce Associate do you have?
Not applicable
Six months or less
Six months to less than 12 months
12 months or more
05
How many years do you have of post high school education AND/OR experience in full time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions? 30 semester hours will be one year of post high school education and substitute for one year of the identified work experience.
No post high school education or work experience in the areas identified
Less than one year of post high school education and the specified work experience
One year to less than two years of post high school education and the specified work experience
Two years to less than three years of post high school education and the specified work experience
Three years to less than four years of post high school education and the specified work experience
Four years or more of post high school education and the specified work experience
Required Question
AgencyState of IowaAgency309 Iowa Workforce DevelopmentAddress1000 E Grand AveDes Moines, Iowa, 50319Websitehttps://www.iowaworkforcedevelopment.gov/ApplyPlease verify your email addressVerify Email