As a Driver Manager with Hirschbach youoversee the operations of an assigned fleet of drivers to maximize the productivity, utilization, and retention of the fleet. Driver Managers are also responsible for monitoring Hirschbach operator activity and oversees day-to-day driver service to ensure Hirschbach operators are providing Best in Class service. What you will do!
Communicateswith drivers. Promptly answers phone calls, emails, and messages to ensure proper communication and eliminate hold time for operators.
Sendspreplans to drivers and secures load commitments within a timely manner.
Completesloaded and empty calls.
Tracks operators’ performance from dispatch to delivery to ensure on-time services.
Managesoperator availability and updates drivers’ PTA accordingly and accurately.
Responsible for optimizing performance of assigned drivers including: on-time pickup and delivery performance, Hours of Service (HOS) compliance, driver availability and scheduling preferences.
Buildsand maintains professional and positive relationships with Hirschbach operators and operations team members.
Coaches drivers to identify opportunities for improvement and actively provides training/coaching needed to assist drivers in reaching their highest potential and performance.
Collaborates with Safety department to ensure drivers are in compliance with all policies and are coached effectively to meet organizational company standards.
Proactively identifies issues that may occur with an operator’s settlement or pay by working closely with Driver Payroll.
Attends meetings related to Hirschbach operators and occasionally travels to visit terminal locations.
Manages driver availability to maximize productivity of the fleet.
Other duties as assigned including proactively assisting others in achieving the organization’s objectives.
Talent Requirements:
High school diploma or equivalent in education, pairedwithrelevantprofessionalexperience.
Bachelor'sDegreein Transportation/Logistics/Supply Chain, or a related field ispreferred.
Abilitytoprocessinformationwithhighlevelsofaccuracyandenergy.
Ability to multi-task and prioritize workload.
Computerproficiencyand abilitytonavigate between multiple programs.
Demonstrates an "AllIn toWin"attitudeandperformancesdisplays self-motivation and a strongdesiretolearn within an unpredictable and demanding environment.
An active Class A CDL is preferred but not required.
Pay & Benefits:
Opportunity to earn bonus incentives!
Full comprehensive benefit plan, includes medical, dental, vision, company paid disability and life insurance, and more voluntary elections!
120 hours of PTO upon hire.
160 Work From Home Hoursafter 1 year of service.
401(k)
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