This position is typically dedicated to a specific customer account and will be responsible for most activities related to maintaining that account including handling freight, keying inventory transactions, and customer communications.
ESSENTIAL DUTIES
Work with customers to coordinate shipments to and from warehouse to meet key customer delivery requirements.
Generate associated documents for customer shipments including warehouse pick sheets, packing lists, and bills of lading.
Receive inbound freight and verify contents. Reconcile product received with packing list information to identify any discrepancies.
Create and apply labels to properly identify parts per customer specifications.
Communicate with customer and carriers for transporting customer orders and receipts. This includes
greeting drivers as they arrive, communicating loading and unloading instructions, and signing
necessary documents.
Additional duties as assigned.
QUALIFICATIONS
General office experience, including telephone techniques and computer skills. o Experience working in Microsoft Word, Excel and Outlook required
o Prior experience with Dynaway AX Asset Mgmt. Software helpful
o Zebra Printer, printers and copy machines
o 2-way Radio
o Multi-line phone system
Must be an organized individual who is able to handle multiple tasks at a time while effectively
communicating with customers and warehouse operations.
Communication skills, both written and oral, are necessary to establish and maintain effective working
relationships with customers.
Some prior customer service and/or warehouse experience desired. As a direct company
representative of the Company’s customers this position requires a professional demeanor and provide a high level of customer service at all times.