Duties
– Oversee the daily operations of the dining room, ensuring smooth and efficient service
– Manage, train and hold accountable a team of dining room staff, including servers, hosts/hostesses, and wait assists
– Develop, implement and uphold standard operating procedures for the dining room to ensure consistent service quality
– Monitor and maintain cleanliness and organization of the dining area
– Coordinate with kitchen staff to ensure timely delivery of food orders
– Handle guest inquiries, concerns, and complaints in a professional and timely manner
– Maintain inventory of dining room supplies and place orders as needed
– Collaborate with the management team to develop and implement strategies to improve guest satisfaction and drive sales
Qualifications
– Previous experience in a similar role in the hospitality industry- Strong leadership and team management skills
– Excellent communication and interpersonal skills
– Knowledge of Resy and Toast or similar CMS/POS systems
– Familiarity with coffee preparation techniques is a plus
– Understanding of food production processes and culinary terminology
– Ability to provide exceptional customer service in a fast-paced environment
– Excellent wine and beverage knowledge
Benefits
– Paid Time off
– Insurance available (medical, vision, dental)
– Cell Phone Reimbursement
– Employee Discount
This is an exciting opportunity for an experienced Dining Room Manager to join our team. We offer competitive pay, opportunities for career advancement, and a supportive work environment. If you have a passion for delivering excellent service and leading a team, we would love to hear from you.