To apply for this job, follow this link https://app.smoothhiring.com/apply/QUE0024-5F6S?ps=clp
Expedition Wealth Management is a financial services firm in West Des Moines that focuses on safety and simplicity for our clients. We are growing quickly and looking for great people to add to our team.
Job Overview:
We are seeking a friendly, energized, and organized individual with a strong work ethic to join our team as our Front Office Coordinator. The Front Office Coordinator will be the first point of contact for visitors and clients, providing exceptional service and creating a positive impression of our company. This is what we like to call a total “WOW” experience. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle a variety of tasks with efficiency and thrive in a busy, fast-paced office.
Responsibilities:
Front Desk Management:
Open the office each morning
Greet and welcome our guests with a warm and professional attitude
Manage incoming calls and redirect them to the appropriate personnel
Maintain a clean and organized reception area
Customer Service:
Provide excellent service to clients, guests, and employees
Address client inquiries and provide information about the company in a helpful manner
Assist in resolving basic client issues and escalate when necessary
Administrative Support:
Handle incoming and outgoing mail and packages
Assist in scheduling appointments and meetings as well as providing reminders
Order office supplies as needed
Perform basic clerical tasks, such as photocopying, scanning and filing
Contribute to office goals by accomplishing tasks and maintaining a team mentality
Complete other duties and projects as assigned
Provide support at client events
Communication:
Effectively communicate with internal teams to relay messages and information
Notify relevant personnel when a client arrives and is ready for their meeting
Manage email correspondence and forward messages to appropriate individuals
Assist with mass mailings
Requirements:
High school diploma required, some college preferred
Proven experience as a receptionist, office manager, or similar role
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Strong organizational skills with the ability to multitask
Professional appearance and demeanor
Ability to handle stressful situations with grace and composure
Compensation: $38,000 - $46,000 based on experience
Position Type:
Full-time, In-office
Benefits:
Matching retirement plan with immediate vesting, health insurance, paid holidays/vacation time, complimentary tax return preparation from our CPA firm, 24/7 access to a workout facility and racquetball courts.
To apply for this job, follow this link https://app.smoothhiring.com/apply/QUE0024-5F6S?ps=clp