At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.About this role:Wells Fargo is seeking a Commercial Equipment Insurance Review Associate within Collateral Management Insurance and Tax as part of Commercial Banking Operations division. Learn more about the career areas and business divisions at wellsfargojobs.com .The team is responsible for the ongoing monitoring of insurance related to secured loans. Ensures collateralized loans are properly secured and meets standards described by Wells Fargo Policy. This role may interact with customers, front line partners, internal credit partners and insurance agents. This role ensures a full and comprehensive quality review that commercial equipment insurance policies meet all related requirements.In this role, you will:
Support internal and external customers with inquiries and complaints regarding loan servicing needs
Monitor loan system and resolve customer issues, and process complex transactions online
Perform moderately complex administrative, transactional, operational and customer support tasks
Act as primary loan servicing contact that involve construction monitoring and disbursements
Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Gathering and reviewing Insurance information or searches from a wide variety of internal and external sources
Required Qualifications:
2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Hazard Insurance experience - reviewing and interpreting insurance policies as they apply to collateral secured loans
Commercial loan experience
Excellent verbal, written, and interpersonal communication skills
Strong analytical skills with high attention to detail and accuracy
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Ability to review and interpret complex commercial loan documents
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Job Expectations:
This position currently offers a hybrid work schedule
Ability to work additional hours as needed
Locations:
801 Walnut St Des Moines, IA 50309
2700 S Price Rd Chandler, AZ 85286
Other Information:
Position locations listed above.
Relocation assistance is not available for this position.
This position is not eligible for Visa Sponsorship
Posting End Date:27 Oct 2024Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Company: WELLS FARGO BANKReq Number: R-408594-2Updated: Tue Oct 22 00:39:43 UTC 2024Location: DES MOINES,Iowa