Business Process Consultant (Open to hiring at the Lead level)

About the Opportunity: As a Business Process Consultant in Operations, supporting the Federal Employee Program (FEP), you will play a pivotal role in evaluating, documenting, and optimizing business processes. Your expertise in business analysis, process management, data analysis, program management, and strategy development will be critical in ensuring sustainable, repeatable, and quantifiable processes. Acting as a liaison between FEP Operations and internal/external partners, including vendor partners, you will provide business analysis and guidance to ensure operational alignment and regulatory compliance.You will collaborate closely across multiple divisions and departments, including Health Services, Corporate Finance, Audit, and Compliance, to ensure that business processes are well-documented and meet the Association regulatory and operational requirements related to FEP business. Supporting the Director of FEP, you will oversee cross-divisional program efforts, maintain strategic roadmaps, and ensure compliance with the Blue Cross Blue Shield Association (BCBSA) FEP Directors Office (FEPDO) and the Office of Personnel Management (OPM).Additionally, you will serve as the primary backup for the FEP Plan Primary, manage external communications, facilitate Wellmark’s FEP Steering Committee, and support the FEP Newsletter content. Your ability to assess business process impacts and implement strategic change initiatives will be key to success in this role.