Vacancy caducado!
Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program. 3-6 month contract position Onsite Desktop Tech This Tech will assist one other resource to support approximately 800 users. Support Lenovo laptops and a mix of Network printers. Responsible to ship and track equipment to remote users and track returns.Must be professional, well-spoken - good verbal and written communication skills.Work schedule will be Mon-Fri, 8 am to 5 pm, no nights, weekends, or on-call support. Position will be supporting:
- Supporting Windows 10
- MS Office 0365
- Remote access
- Imaging
- Break-fix support, changing system boards, HDDs, laptop LCDs, etc.
- Asset management
- IMAC - receiving equipment, unboxing, and deploying (set up, breakdown)
- All work comes from ServiceNow ticketing system
- Lenovo warranty certifications a plus
- Good troubleshooting skills for both hardware and software
- Must be detailed and process-oriented, able to work independently following detailed steps, documenting troubleshooting steps taken, and maintaining daily ticket status
Vacancy caducado!