Vacancy caducado!
Position Summary
Under general supervision; using independent judgment, performs a set of diverse clerical duties in acquiring, processing and maintaining assorted information or materials related to an administrative function, performs the patient registration, scheduling and insurance verification processes. Ensures all actions taken in carrying out responsibilities support patient centered care.
Position Responsibilities
Unit Specific Position Responsibilities
Compiles, processes, and maintains moderate to large amounts of diverse information according to prescribed procedures used by the department served and/or outside agencies or vendors; performs related checks and balances as required.
Relays, receives and/or verifies the accuracy of information such as patient billing, insurance coverage, medical records or vendor information.
Performs various typing tasks requiring moderate to high proficiency in the use of personal computers used in patient registration, patient billing, inventory control and/or departmental employee records.
Performs various tasks requiring moderate to high proficiency in the use of other office equipment.
Maintains general office records, files and/or logs according to established procedure.
Assists in training new clerical personnel as assigned.
Creates and Formats customized data reports. As the first point of contact for the majority of customers, sets tone for outstanding customer service through prompt and courteous telephone answering, scheduling for customer convenience, prompt notification of therapy staff upon customer arrival, and notifying supervisor of any customer concerns immediately.
Performs the patient registration process including obtaining prior authorization from third party payers.
Maintains electronic calendars for all therapy staff, and is responsible for scheduling with physician offices and clients.
Works with and is responsible for maintaining the security of general patient information, family income and/or credit ratings.
Provides computer expertise and acts as a resource for the Rehab & Wellness Department.
Frequent contact with the general public, other employees, or out-side agencies.
As assigned, ascertains and/or verifies and processes information and data used by the department served for functions such as department payroll.
Assists with front desk coverage of other Rehab & Wellness Clinics as needed.
Qualifications, Knowledge & Experience
Required Qualifications (Including any licensure, certification, education):
One year of experience lending a working knowledge of related clerical routines and procedures; equivalent combination of education and experience.
Organizational Requirements:
Maintain stroke education per regulatory requirements.
Preferred Qualifications:
Highschool diploma or GED
Required Knowledge, Skills & Experience:
Knowledge of basic spelling, punctuation, grammar and basic business math; knowledge of general office practices and procedures; knowledge of human relations skills.
Ability to select appropriate work procedures, analyze problems, determine corrective measures and initiate corrective action within the limits of operational policy.
Moderate to high typing and/or computer keyboard skills; moderate skill in the use of other related office equipment.
Preferred Knowledge, Skills & Experience:
None Specified
Vacancy caducado!