C.H. Robinson is seeking a Director of Warehouse Operations based in our Plainfield, IN offices. In this role, you will lead the warehouse and consolidation field operations strategy across North America, including all warehouse services and real estate. Your responsibilities include prioritizing safety, enhancing employee engagement, improving accuracy, and driving the use of automation and technology for continuous improvement. Success in this role requires building strong relationships with warehouse, commercial, and capacity leadership teams to develop strategies that maximize our value proposition and support high-quality operations for warehouse customer segments. If you are passionate about leading successful warehouse operations, we invite you to apply and join C.H. Robinson’s commitment to excellence.At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.Responsibilities:
Develop and lead warehouse operations strategies aligned with customer and carrier needs to achieve volume, revenue growth, and operating income targets
Use analytics to drive business decisions, enhance safety, employee engagement, quality, efficiency, and profitability. Manage key performance indicators within the network
Partner with IT and third-party technology teams to improve efficiencies within the distribution center network
Collaborate with commercial leaders to support go-to-market strategies, focusing on quality and efficiency to meet unique volume needs of warehouse customers
Continuously review and optimize warehouse structures for efficiency, scalability, and growth, including role definition and resource alignment
Accountable for the financial performance of warehouse operations, including budgeting and expense management
Oversee warehouse operations budgets, monitor financial reports and metrics, and adjust strategies and resources accordingly
Lead a multi-layered team across multiple locations, setting annual performance goals aligned with organizational objectives
Manage and develop direct and indirect reports through performance management, coaching, feedback, mentoring, training, and development tools
Required Qualifications:
Bachelor’s degree from an accredited college or university
Minimum 10 years’ experience in leadership roles within warehouse operations function
Minimum 5 years multi-DC people management experience
Ability to travel up to 50% to our DC network
Preferred Qualifications:
Experience managing financials for a large, warehouse segment
Ability to understand and communicate financial metrics, including P & L
Demonstrated success in managing programs related to process improvement and lean
Warehouse market and industry knowledge
Strong communication skills, proficiency presenting to internal and external audiences
Demonstrated negotiation, collaboration, and influencing skills
Experiential knowledge of the application of automation to improve operations
Values a diverse and inclusive work environment
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!Equal Opportunity and Affirmative Action EmployerC.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.Affirmative Action Employer/EOE/M/F/Disabled/VeteranBenefitsYour Health, Wealth and SelfYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.Why Do You Belong at C.H. Robinson?C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .