Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.About the role What you need to know: Our technology teams collaborate with their worldwide colleagues and partners every day to take on the challenges of providing IT support to one of the world’s leading financial services firm. We’re people who believe that with the right values and hard work, anything is possible. We know that if we’re at our best, that enables our customers to be their best and realize their dreams and hoped for successes. The Information Technology group provides enterprise-wide IT solutions for all of Global Warranty front end applications. As an influencer at AIG, people come to you as a “go-to” source for help and support because of your deep knowledge and expertise. As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done. Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.
Interprets established requirements management methodology / tools, to identify, verify, and document business, functional, and technical requirements to support development
Plans and oversees the successful roll-out of front-end changes to the production environment
Provides oversight to major incident and/or problem resolution
Performs incident analysis to identify service problems – develops plans to address problems
Understands the infrastructure by analyzing the current system environment and infrastructure, using technical tools and utilities
Works with development workstreams to ensure that modified infrastructure modifications interacts appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements of the project
Own, create and manage the reference architecture, associated artifacts and design principles for the information and middleware layer, ensuring that key data entities are mapped, visualized and understood
Determines, monitors, and communicate performance levels / metrics for each supplier
Performs testing, debugging and application documentation
What we’re looking for:
3+ years relevant experience
Basic understanding of business / technology area and operating environment
Still developing and refining advanced application management skills
Front end development experience using:
ReactJS
Microsoft Services
JIRA
Github
TFS
Experience in HTML and JavaScript
Jquery
CSS
Problem solving, curiosity and continuous improvement mindset.
Experience or awareness of Continuous Integration and Continuous Development pipelines
Veterans encouraged to applyLI-NK1Enjoy benefits that take care of what mattersAt AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.Reimagining insurance to make a bigger difference to the worldAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.Welcome to a culture of belongingWe’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected] . Functional Area:IT - Information TechnologyEstimated Travel Percentage (%): Up to 25%Relocation Provided: NoService Net Warranty, LLC