Description:Managed a number of cases, work through them, to get them qualified. Working directly with patients as a patient advocate. Low call volume, but calls will be more complex
Compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough efficient management of their records.
Adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely.
Reporting of Adverse Events/Product Complaint inquiries received in accordance with SOP and good manufacturer practices
Communicate with key medical practice accounts, sales representatives regarding the status of cases
Provide consultative services where issues arise on how obstacles can be overcome to get patient on paid therapy
Location:Jeffersonville, IN Training:Monday to Friday 8am to 5pm Hours:8 hour shifts between 8am to 11pm
9:00am to 6pm
10:30am to 7pm
11:30am to 8pm
Location:
Jeffersonville, IN
Skills and Qualification
Office experience
Customer service/call center
Healthcare experience
insurance verification
prior authorization
Experience Level
Entry Level
#PriorityCentral
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.