Responsibilities
Receive inbound calls from customers seeking information and guidance on health insurance options for the states you are licensed in.
Engage in outbound sales calls to reach potential customers and introduce them to a variety of health insurance plans.
Assess customer needs and recommend suitable health insurance plans based on their individual requirements and preferences.
Enroll prospects in selected health insurance plans, ensuring a seamless and efficient enrollment process.
Effectively quote, present, and close sales, demonstrating strong communication skills and the ability to overcome objections.
Maintain consistent follow-up with prospects by making outbound calls to provide updates, address concerns, and close pending sales opportunities.
Prioritize customer satisfaction by providing exceptional service, addressing inquiries promptly, and resolving issues efficiently.
Receive and adhere to coaching from sales leadership.
Comply with CMS standards while also understanding and adhering to CMS standards.
Achieve daily, weekly, monthly, and annual sales and productivity goals.
Maintain accurate customer records in the CRM system, providing concise summaries of interactions.
Demonstrate proficiency in using desktop computers, including Office applications, web browsing tools, and other company software.
Perform additional duties as assigned by the Sales Manager.
Qualifications
Active and valid health insurance licenses in the states you will be serving.
Minimum of 1 years of Sales experience
Bilingual (English and Spanish) a plus
High school diploma or equivalent combination of education and experience.
Proven experience in sales or customer service, ideally in the health insurance industry.
Excellent communication and interpersonal skills with the ability to build rapport with customers.
Strong sales and negotiation skills, with the ability to identify and address customer concerns effectively.
Ability to work independently and manage time effectively to meet deadlines and achieve sales targets.
Proficient in using Microsoft Office applications and web browsing tools.
Internet Speed: Minimum 80 mpbs download and minimum 20 mbps upload
Ability to pass a pre-employment background check
Hours: Flexibility to work between the hours of 9:00 AM EST and 9:00 PM EST, including weekends, based on business needs. Must be available to work extended hours during the Annual Enrollment period, October 15th to December 7th, 2024.
Telecommuting Requirements
Ability to keep all company-sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a MyPlanAdvocate-approved high-speed internet connection or leverage an existing high-speed internet service.
Compensation
Starting Pay: $20.00/hour plus uncapped commission and spiffs; compensation plan is reviewed during the interview (Opportunity to be increased based on performance and sales milestones)
Average Annual Compensation of $70,000-$80,000, with top agents earning around $100K+.
What we offer!
PTO Accrual
Paid Company Holidays
Sick time
Medical, Dental, Vision, Life Insurance, Learning Reimbursement, and more
401 (K) saving plan with company matching up to 3%
Discounts with Hotels, Rental Cars, Entertainment, Attractions, & More!
Maternity/Paternity/Adoption paid leave
Referral program
Company-supplied computer equipment
MyPlanAdvocate is an equal opportunity employer. MyPlanAdvocate prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. MyPlanAdvocate conforms to the spirit as well as to the letter of all applicable laws and regulations.