Inside Sales Associate
Summary:
The Inside Sales Associate is responsible for achieving sales targets through effective communication and direct outreach to customers for standard products and spare parts. This role ensures timely and accurate quotations in alignment with pricing strategies, while maintaining a high standard of customer service. The associate collaborates with Management, Quality, and Production teams to coordinate quotes, order confirmations, and sales processing activities.
Key Responsibilities:
Proactively contact current, former, and prospective customers to generate sales of spare parts and standard products in alignment with established targets.
Identify and qualify new business opportunities through market research, lead generation, and cold calling.
Follow up on leads from existing clients, RFQs, and RFPs to ensure accurate and complete sales submissions.
Promote the full range of company offerings, leveraging past orders and reference lists to identify opportunities.
Provide technical information and support to existing and potential customers, and assist in the preparation of accurate quotations.
Collaborate with the Inside Sales Manager to qualify leads and pursue prospects.
Develop a strong understanding of the RFQ and RFP processes to support bid development and submissions.
Conduct market analysis to support competitive pricing of parts and equipment.
Analyze RFP specifications to align offerings with customer requirements.
Assist with the creation of proposal responses and maintain accurate records of quotes, bookings, and sales forecasts.
Monitor and report on competitor activity and maintain an up-to-date prospect database.
Support marketing initiatives such as data sheet creation and promotional activities.
Coordinate order processing and communicate expected delivery dates to customers.
Perform other duties as assigned by the manager.
https://www.linkedin.com/jobs/view/4279785001/?capColoOverride=true
Hourly Rate: $20 - $21/HR