Description As Showroom Manager you will support company profitability by overseeing additional showroom environments to ensure incumbent teams successfully fulfill the company strategy for all market segments. You will have responsibility for following policy, processes, and procedures for customer relations, merchandising updates, staffing and administrative operations in showrooms, standalone or branch affiliated.Essential Functions:
Manage activity and operations for additional Showroom(s) to achieve sales and market share growth through effective and efficient merchandising, marketing and operational practices in each location to support celebrated customer experiences.
Manage showroom staffing including oversight of recruiting, training, communication, performance, and issue resolution, as well as functioning as the liaison between executive leadership and the showroom organization.
Manage manufacturer relations for showroom(s) including scheduling representative visits for product launches, product knowledge (training) and coordinated events in relationship with all departments.
Understand and assist in managing local market awareness to engage with local design communities driving local consumer awareness supported by an integrated calendar of events coordinated with internal sales, manufacturers, and industry partners.
Creating a comprehensive schedule for all that allows for efficiencies in all departments.
Support showroom planning by providing key data such as foot traffic, customer feedback, sales trends, demographics of customer base, growth opportunities, design trends and competitive analysis for each market.
Ensure each showroom staff member is informed of and complies with all required reporting, assigned budget, safety guidelines and general company policies and procedures.
Conduct regularly scheduled meetings with showroom staff to review company information, processes, procedures and/or assignments specific to: 1) Safety 2) General company business 3) Showroom operations 4) Product launch, merchandising, marketing and sales support as it relates to the Showroom 5) Customer service best practices 6) Product knowledge and industry trends.
Foster a positive work environment through team building events, continuous improvement feedback and encouraging collaboration.
Perform other related duties as assigned.
Requirements
Knowledge, Skills and Abilities:
Strong project management skills with high level of attention to detail and the ability to multitask
Effective team leader able to instill a customer-centric approach in a safety-first environment
Effective communication skills - written, verbal and presentation
Ability to identify issues and risks, troubleshoot and problem solve safely and efficiently
Experience interacting with executive leadership
Minimum Qualifications:
3-5 years of demonstrated strategic leadership with creative merchandising experience
Bachelor’s Degree or direct experience in a related field required
Experience in tile, floor coverings, home furnishings or other building supply industry
Experience in a dealer, showroom or retail environment
Microsoft Office – Word, Excel, PowerPoint, Outlook Knowledgeable in SSM, Sales Portal, PowerBI & Navigator Design, space planning or engineering software experience
Ability to work independently with remote supervision
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .