Project Manager Client Delivery (Remote)General InformationLocation: Indianapolis, IN, RemoteOrganization: Trifecta ClinicalJob Type: Full Time - RegularDescription and RequirementsABOUT WCG: WCG’s clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.WHY WE LOVE WCG: At WCG, our employees are our most valuable asset and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health and to help them make the most of their future.
Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
Employee Assistance Programs and additional work/life resources
Referral Bonuses and Tuition Reimbursement
Paid time off including holidays, vacation, and sick time
Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement
Expected annual base salary range: $69,840 to 108,500GPS Level: P3JOB SUMMARY:The Project Manager Client Delivery is responsible for the day-to-day management of clientprojects and ensures that projects are delivered on time, within budget and according to theagreed upon scope of work. The Project Manager Client Delivery will serve as the bridge between our clients, internal teams, and partners to manage the operational execution of projects.ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.
Leads as an operational interface between the client and Company for project/service solutions
Oversees moderate to complex programs and projects which includes management of
tasks for solution planning, analysis, configuration, and execution
Facilitates implementing business and system process best practices
Manages relationship with business and executive stakeholders (internal and external)
Undertakes strategy creation for contingency planning and risk mitigation
Plans and schedules project goals, milestones, and deliverables
Creates and manages project plans and timelines
Defines project schedules, allocate resources, and monitor progress
Aligns project objectives with company goals and ensures project team is clear on objectives
Leads process of issue identification and resolution
Monitors and manages scope of project
Schedules and attends meetings with clients
Demos the technology in proposed solutions to clients and others, where applicable
Articulates design rationale and function strategy throughout the life of the project if new client or technical requirements necessitate new design or function strategy
Presents work to the client at milestones throughout the lifecycle of the project
Obtains, discusses, and follows through with client feedback
Works with client for change orders as required for the lifecycle of the project
Anticipates, investigates, and answers clients’ questions
Supports and helps troubleshoot delivered work during project and post-project
Ensures client expectations are met and exceeded in terms of quality of product and service delivered
Manages project team members with regard to assigned tasks on those projects – team members are matrixed in for project assignments
Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.
EDUCATION REQUIREMENTS:
Bachelor’s degree, or equivalent combination of education, skills, and experience to perform the job.
CERTIFICATIONS/LICENSE/REGISTRATION REQUIREMENTS:
PMP certification desired
QUALIFICATIONS/EXPERIENCE:
Proven project management experience. Must have at least three (3) years of demonstrated experience managing all stages of project-life cycle, from developing complete project plans and executing the management and implementation of those plans on time and within budget
Experience working with CRO, pharmaceutical company, or other centralized service provider used in clinical studies a plus
Strong financial acumen required. Demonstrated knowledge of financial management and forecasting skills
Knowledge of project management software tools and management techniques
Demonstrated leadership skills and ability to manage, motivate, and handle a client
Excellent problem solving/decision making skills
Outstanding written and oral communication skills
Excellent organizational and planning skills with the ability to utilize technology and tools to enhance the effectiveness of deliverables and service
Demonstrated negotiation skills
Excellent interpersonal skills. Ability to lead through influencing and negotiating.
Strong facilitation and coordination skills
Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
Ability to multi-process, delegate project tasks
Proficient knowledge of MS Office, specifically Word, Excel, PowerPoint and MS Project and the ability to produce detailed reports and presentations using these tools
TRAVEL REQUIREMENTS: 5% - 10%#LI-REMOTE#LI-SA1WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender identity, age, marital status, disability, genetic information, citizenship, veteran status, reprisal or any other legally recognized basis or status protected by federal, state or local law.