Description:This candidate will be checking in patients in.
Responsible for the delivery of patient facing services within Revenue Cycle Services
Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner
Interviews patient/patient representative to confirm demographic, financial and clinical information
Performs insurance eligibility verification for specific services
Maintains customer focus during phone conversations
Greets patients and business partners with professionalism and courteousness
Facilitates copay collection conversations with patients
Ensures complete and accurate demographic collection in a timely manner
Embodies the core values (Purpose, Excellence, Compassion, and Team)
Systems used: Utilizes automated insurance verification systems, Cerner, fax machine, and phone calls to complete insurance verification and obtain complete and accurate benefit information.Skills:to, customer service, data entryTop Skills Details:toAdditional Skills & Qualifications:Must Haves:
2+ years of customer service
Adaptable (for example; open to working different registration departments which they could be asked to do in some situations)
Attention to detail with data entry
Ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis
Ability to think quickly and react professionally
Embodies the core values (Purpose, Excellence, Compassion, and Team)
Empathy skills
Experience Level:Entry LevelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.