DescriptionPrimary Responsibilities:
Contributes as a team member to develop learning solutions based on the Company’s strategic plan, work plan initiatives, project objectives, job-specific procedures/activities, and measures of success.
Works closely with a variety of constituencies, including company leaders and managers, and employees.
Designs and creates instructional courses and systems for all employees and agents.
Identifies opportunities for process and quality improvements, as well as overseeing system updates and upgrades.
Gathers and compiles information regarding training materials/courses and analyzes and adjusts discrepancies.
Partners with internal resources to support stakeholders to drive business and people strategies.
Partners with external vendors as needed.
Knowledge and Requirements:
Bachelor’s degree in teaching, Instructional Design, Communications, Marketing, Technical Writing, Graphic Design, Multimedia, or equivalent work experience.
5+ Years of applicable experience.
Trainer Certified for technical & leadership facilitation desired.
Facilitation experience preferred but not required.
Comprehensive knowledge of adult learning principles and instructional design principles.
Experience developing successful instructor-led, e-learning, and self-guided training courses and materials.
Ability to effectively manage multiple activities of varying complexity and competing priorities while under time constraints/deadlines with minimal direction.
Ability to use a variety of multimedia tools and systems.
Strong attention to detail, interpersonal skills, and analytical skills.
Ability to work independently, as well as collaboratively, within a team environment.
Experience conducting learning needs assessments to identify organizational problems and/or performance gaps and determine the requirements of either the revision of existing learning and development programs or the development of a new solution contributing to new growth opportunities.
Experience evaluating the effectiveness of training programs and provide feedback to management and leadership.
Ability to manage and deliver upon multiple training programs to managers of teams, managers of managers, individual contributors.
Ability to provide strategic thought partnership and consultative approach to business needs.
#HO#LI-TH1QualificationsEducationRequired
High School or better
Preferred
Bachelors or better
Job Category: Individual ContributorJob Type: Full-Time225 S East StIndianapolis, IN, USA, 46202ReqID: INSTR004651