Description We are looking for enthusiastic individuals who have at least 2 years’ experience in a similar role, excellent communication skills, and a knack for understanding customer needs. The candidate will be expected to provide exceptional customer service, respond promptly to customer inquiries, process customer requests, and work efficiently to resolve any customer issues. If you enjoy helping others and thrive in a fast-paced and dynamic work environment, we would like to hear from you. Apply today! Requirements In this role, you will be responsible for:
Answering customer inquiries by phone, email, and chat in a timely and professional manner.
Providing accurate and helpful information about our products and services.
Resolving customer issues efficiently and courteously, ensuring a positive customer experience.
Documenting customer interactions and taking necessary steps to address concerns.
Contributing to a positive and supportive team environment.
Upholding company policies and procedures.
Staying up-to-date on company products and services.
To be successful in this role, you should have:
1-2 years of experience in customer service or a related field.
Excellent communication, interpersonal, and problem-solving skills.
The ability to prioritize tasks and work effectively in a fast-paced environment.
A strong attention to detail and accuracy.
A positive and professional attitude.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .