Continuum of Care Network Engagement Manager

Continuum of Care Network Engagement Manager Date Posted: Feb 21, 2024 Requisition ID: 439383 Location: Indianapolis, IN, US, 46204 Work for Indiana Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day. At the State of Indiana, we don’t just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role. Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below. Agency Statement: The Indiana Housing and Community Development Authority (IHCDA) is a quasi-agency of the State of Indiana and is committed to serving the entire spectrum of housing, from homelessness to homeownership. Our charge is to provide housing opportunities, promote self-sufficiency, and strengthen communities, in order to build an Indiana with a sustainable quality of life for all Hoosiers in the community of their choice. To learn more about IHCDA visit us at www.in.gov/ihcda. Salary Statement: The salary for this position is commensurate with education or work experience. Role Overview: The Continuum of Care (CoC) Network Engagement Manager contributes to fulfilling the IHCDA mission and meeting strategic and annual IHCDA operational and program goals by providing leadership and contract management in support of the Indiana Balance of State CoC Board, Regional Planning Councils, and Coordinated Entry Leads. This position will contribute to IHCDA and its partners’ aim to reduce the number of people experiencing homelessness by connecting them to permanent housing and by ensuring that homelessness, when experienced, is rare, brief, and non-recurring. A Day in the Life:

Develop and maintain a thorough understanding of HUD regulations regarding the roles and responsibilities of the Continuum of Care and Coordinated Entry Lead.

Interpret and apply federal guidance to CoC policy.

Stay abreast of upcoming changes in national policy, and plan to meet any arising challenges or opportunities.

Track and apply national and state trends, promising practices, and legislation.

Oversee Regional Planning Councils (RPC) and Coordinated Entry (CE)

Regularly update, codify, and train on policies, procedures, forms, and manuals with input from the BOS CoC Board, Network, and IHCDA Staff.

Encourage and support local leaders to implement practices that work in their region.

Host regular training for RPCs and CE leads about their roles and responsibilities.

Track and communicate about regional trends in CE prioritization utilizing HMIS data.

Identify opportunities for improvement in the BOS’s RPC and CE processes and implement them in coordination with the Homeless Services Team and BOS CoC Board.

Actively build and maintain positive working relationships with current, past and potential CoC Board member, as well as with regional leads, Coordinated Entry Leads, and the CoC Membership at large.

Ensure regular IHCDA communication to the CoC and its various constituencies, including maintaining up-to-date contact lists by stakeholder group.

Oversee the BOS CoC Board e-newsletter to update the network on progress towards strategic goals and other board business.

Oversee the IHCDA staff e-newsletter to provide program and training reminders and raise awareness of state and national opportunities.

Ensure all messages in the Homelessness@IHCDA email inbox are answered timely.

Work collaboratively with the IHCDA team to address elevated stakeholder issues.

Provide logistical planning and coordination for all BOS CoC meetings and events

Coordinate, schedule, and communicate with BOS CoC Board Members about all upcoming board and committee meetings.

Ensure notes for all BOS CoC board and committee meetings are recorded, edited, and made available online.

Provide board onboarding and other trainings as needed.

Federal award oversight in partnership with the Grants Manager, oversee the BOS CoC CE and DV-CE federal awards from HUD, including all required planning, writing, and reporting.

Coordinate the development of the Continuum of Care NOFA and ensure timely approval and submission of the NOFA as the Collaborative Applicant.

Ensure CoC activity is represented with current and relevant website content, newsletter articles, email newsletters, and representation at community events.

Develop stories for IHCDA magazine and other communications pathways.

Represent IHCDA on external committees, at grantee events, and at national conferences/events.

Respond to requests for information from IHCDA Leadership, State Leadership, and Federal Partners.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. What You'll Need for Success: You must meet the following requirements to be considered for employment:

Bachelor’s degree required; Master’s degree in public administration, or similar preferred.

Experience in management, supervision, and federal and/or state grant funding is required.

Experience working with nonprofit boards is required.

Meeting facilitation and stakeholder engagement skills are required.

Highly collaborative style; works well with a variety of individuals with diverse backgrounds, education, and economic levels.

Demonstrates customer service orientation.

Able to maintain confidentiality of client and agency information.

Performs responsibilities efficiently and effectively.

Able to prioritize and organize to meet deadlines and adhere to task and project timelines.

Strong attention to detail and follow-through.

Proactive in anticipating and alerting others to problems with projects or processes.

Strong track record as an implementer who thrives on managing a variety of high priority initiatives concurrently.

Able to operationalize big ideas and identify and undertake steps needed to complete large complex projects.

Able to learn quickly and apply new knowledge to existing frameworks.

Demonstrates a high level of problem-solving ability; thinks logically and analytically.

Practices continuous quality improvement in all work activities.

Excels at juggling multiple requests under time and resource pressures, while remaining flexible to changing assignments and agency priorities.

Demonstrates exceptional writing and editing skills.

Demonstrates business-related computer skills including Microsoft Word, PowerPoint, Excel, Teams, Outlook, and Internet usage (e-mail).

Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs.Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities

Deferred compensation 457B account (similar to 401k plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid new parent leave

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 on election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

If you are a qualified individual with a disability and require reasonable accommodation in completing this application, you can request assistance by contacting the Indiana State Personnel Department at [emailprotected].

The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

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