Details
Department: Relationship and Demand Management
Schedule: Monday - Friday, 8 hour shift
Location: Indianalopis, IN onsite
BenefitsPaid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your communityPlease note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.ResponsibilitiesAscension is looking for leaders who have experience helping customers serve large-scale problems with technology. The Clinical Informatics Director provides leadership and guidance to business and technology partners creating strategic alignment within the assigned ministry and the technology requirements (requirements definition, future state workflows, clinical impact/value, etc.) of the enterprise.
Recommends solutions and service offerings to meet strategic market needs.
Influences ministry strategy for new and existing programs and systems to align with product and service standards.
Brokers prioritization and delivery commitment based on capacity and business value to the organization.
Oversees activities and resources for assigned ministry and orchestrates delivery through to a high standard and customer satisfactions.
Business relationship management
Exceptional interpersonal skills and a record of building trust-based relationships with clinical leaders, counseling them on broad ranging clinical technology related topics.
Demonstrated ability to navigate complex organizations and build consensus on priorities.
Health Information Technology competencies
Deep, intuitive understanding of technology trends and capabilities across commercial systems, digital technologies, analytics, and design.
Ability to build clinical demand roadmaps and communicate priorities to central technology organizations.
Experience developing requirements, current and future state workflows, test plans, programs, and adoption/optimization strategies.
Demonstrated Value Delivery
Track record of successfully working with customers to implement large-scale, complex technology solutions (e.g. EHR, ERP platform) and enhancements within their environment, minimizing disruption to business/clinical processes and reduce variation.
Experience leading cross-functional teams including clinicians, providers, patient care staff, consumers, engineers/software developers.
Collaborative partner/relationship manager
Be a consultative partner to the clinical leaders in the market on transformation of clinical patient care though the standardization and optimization of clinical processes and tools.
Partner with Quality team to develop strategies and action plans for quality improvement recommendations.
Develop roadmaps for standardized clinical content, clinical integration and person centered care that support market initiatives.
Clinical Innovation
Partner to bring innovative ideas and clinical findings to the forefront of patient care.
Promote new workflows, methods to improve clinical processes, efficiency, effectiveness or value delivered to customers.
Leverage data and information to inform and improve outcomes and create new knowledge to advance patient care delivery.
Clinical Transformation
Ensure optimal benefits of system IT investments through adoption and optimization of information and technology to drive performance improvement, transformation and innovation of the care delivery process across the care continuum and the market.
Acts as a change leader by mobilizing, partnering and organizing people and processes and facilitating change across the enterprise to design clinical systems in conjunction with business priorities.
Initiate and lead teams through change by communicating a compelling case for change.
RequirementsEducation:
High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
Additional Preferences
Clear communicator; ability to adjust style and content for highly-matrixed needs (executive leaders, colleagues and peers across markets, multiple levels of reports) using variety of tools (email, face to face, chat, text, virtual meetings, etc.) to achieve strategic goals
Proactive thought leader to identify how technology/clinical informatics team can bring value to market and larger organization
Tactical skills - Resource capacity management, workflow analysis/redesign, change management, computer science (limited), governance/prioritization/triage, application of clinical knowledge/experience
Strategic skills - Clarity of scope of modern clinical informatics and strong collaboration with other technology/clinical leaders and groups, thought partner with executive leadership teams to identify opportunities for technology and/or human/technology processes to contribute to organizational goals
Licensed Registered Nurse preferred
EHR (EPIC and Cerner) knowledge preferred
ServiceNow / Tableau / Google Suite experience preferred
Why Join Our TeamWhen you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.Equal Employment Opportunity EmployerAscension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRightsSp1020.pdf) poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.E-Verify StatementThis employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPosterES.pdf)