OverviewJOB SUMMARY: Performs a variety of administrative and clerical tasks to support Operations activities.Hours for this role are Wednesday through Saturday, 6:00am - 4:30pm.ResponsibilitiesESSENTIAL FUNCTIONS:
Performs administrative and clerical tasks, including data entry and report generation, to support the timely, accurate, and thorough maintenance of files, logs, and records and to support compliance with GSF, DOT, and other regulatory policies and procedures. (50%)
Provides support and assistance to supervisors and drivers in the dispatch office to ensure high levels of productivity and smooth operations. (15%)
Prepares and maintains daily paperwork for drivers and the warehouse, including driver DOT files, to ensure confidentiality, accuracy, and timeliness. (15%)
Extracts relevant driver data from the XATA system to provide supervisors with the information required to counsel drivers. (15%)
Prepares a variety of documents and reports for store deliveries to ensure accurate and timely customer service. (5%)
Performs other related and assigned duties as necessary.
LEADERSHIP/MANAGEMENT RESPONSIBILITYNot applicable.PERFORMANCE CATEGORIES
Productivity/quality standards: accuracy, timeliness, thoroughness
Customer and vendor relations
Customer satisfaction
Communication
Professional attitude and demeanor
Organization and attention to detail
Teamwork within the department and across departments
Project/assignment standards
QualificationsMINIMUM QUALIFICATIONS: Education and experience equivalent to:Education/Certification: High school diploma or equivalentExperience: 2 years of relevant work experience in a warehouse/transportation environmentKnowledge, Skills and AbilitiesKnowledge of (B/basic; J/journey; E/expert):
Relevant department concepts, procedures, and regulations (B)
Customer service concepts and techniques (B)
Basic office equipment and machinery (PCs, copiers, fax machines, adding machines, calculators, etc.) (B)
Filing and record-keeping procedures and systems (B)
General warehouse/transportation operations (B)
DOT regulations, policies, and procedures (B)
XATA computer system (B)
PC word processing/spreadsheet software (B)
Skill and ability to:
Identify problems or irregularities for early resolution
Communicate and coordinate effectively with internal and external customers verbally and in writing
Read and process written information with a high degree of accuracy
Prepare a variety of administrative documents and reports
Work effectively in a general business environment, with a focus on high levels of quality and customer service
Act in accordance with GSF’s Values and Creed
LocationUS-IN-GreenwoodJob ID 2024-18987 Category Warehousing