TEKSystems is hiring a highly organized and critical thinking Customer Service Representative for one of our clients - if you are looking to join one of FORTUNE Magazine's "Most Admired Companies" and use your customer service and logical thinking skills, this may be the role for you!This REMOTE/BILINGUAL Customer Service Representative will work to support clinical trials - the role will involve investigation of cases. The ideal candidate will have at least 2 years of experience in Customer Service (call center preferred, but not required) and a proven ability to work in an organized fashion.General Responsibilities:
Provide high quality customer service while interacting with internal and external customers
High attention-to-detail while reviewing documents
Critical thinking
Education/Experience:
High school diploma or GED preferred
2-4 years customer service related experience required - call center is preferred, but not required! Other customer service backgrounds that are encouraged to apply include: food and beverage, hospitality, and retail
Bilingual in Spanish, Portuguese, or German
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.