Essential Duties and Responsibilities
●Executes the strategy with sustainable programs and initiatives to meet the needs ofthose served to enhance services and to promote YouthBuild outcomes.
●Leads the team by setting clear expectations and goals, providing timely feedback, andcoaching the team members.
●Ensures accountability in quality service delivery, achieving desired results, and meetingperformance standards.
●Establishes effective procedures to audit, monitor, and evaluate the program objectivesand initiatives.
●Communicates with team regarding new referrals, programs, community involvementand other program initiatives.
●Develops and maintains program policies.
●Develops and maintains systems for data collection and program performancemeasurements and reporting for the Department of Labor and other programmaticfunders. Tracks and projects outcomes. Ensures achievement of program objectives andmeasured outcomes.
●Gathers and analyzes data to create services and programs to improve the programoutcomes.
●Collaborates with community partners to conduct needs analysis. Creates, implements,measures, and evaluates programs and/or initiatives to address the gaps. Shuttersprograms, processes or initiatives that are no longer necessary.
●Prepares correspondence and technical and status reports regarding the progress of theprogram.Submits reports and makes recommendations to appropriate committees,agencies, and governmental units.
●Recruits, hires and supervises administrative and program staff.
●Oversees the daily operation of the program including the development and monitoringof the budget.
●Ensures robust recruitment and outreach strategies are implemented to achieve programobjectives and enrollment targets.
●Explores opportunities to raise funding for the organization by identifying and applying togrants and developing and executing fundraising activities.
●Presents program objectives not only to engage the community and community partnersbut also spurs them to act in support of the organization’s vision. Welcomes andparticipates in community listening sessions to gain suggestions and feedback.
●Under the direction of the Director of Family, Youth and Workforce Services, prepares,monitors, and controls departmental/program budgets for allocated funds in aresponsible manner; oversees spending of all government grants.
●Designs, negotiates, and processes program subcontracts for the delivery of servicesand activities.
●Ensures compliance with all organizational practices, local, state, federal regulations,and grant requirements.
●Complies with data privacy laws ensuring confidentiality of participants’ information.
●Meets with other YouthBuild service areas and organizations to review policies,programs, and developments.
●Responds to inquiries, requests, and complaints, as necessary, and in a timely manner.
●Provides team with all required and available tools and resources to accomplish theirassignments.
●Processes, monitors, and maintains required personnel and payroll data.
●Keeps updated on pertinent legislation, regulations, and developments, which couldaffect department operations and disseminates information to appropriate personnel.
●Coordinates and compiles DOL report for program activities; serves as liaison for DOLrepresentatives related to departmental programming.
●Organizes and manages internal program operations:
○Monitor daily operations.
○Manage enforcement of the contract between YouthBuild and trainees, includingmonitoring
○trainee progress and overseeing progress/performance.
○Develop systems to improve program operations, coordination and collaborationamong staff,
○including FWHA staff where appropriate.
○Establish and involve a YouthBuild Policy Committee in program planning andoperational decision making.
○Plan and supervise program events and ceremonies.
●Dedicated to work directly with a diverse population.
●Ability to cultivate and develop inclusive and equitable working relationships withemployees, clients and community members.
●Supports and enhances a sense of belonging with employee, client and communitymember interactions.
●Work towards equity and our agency’s commitment to diversity, equity, inclusion andbelonging.
●Promotes FWHA brand awareness by adhering to FWHA brand standards and ensurethat any communication regarding the public value of affordable housing programsoffered by FWHA also addresses the many other public values served (fair housing,economic development, welfare-to-work, etc.)
●Performs other duties as assigned.
Education and/or Experience
●Bachelor’s degree in social services, or related field and 5-7 years of experience withcommunity program development, grant writing and administration, and programmanagement is required, or an equivalent combination of education and experience.
●Demonstrated ability in youth development, employment training and/or familiarity withYouthBuild model.
●Public speaking skills, listening skills and written communication skills are required.
●Willingness to learn from young people.
●Experience with federally-funded programs.
●Master’s degree preferred.
●Preferred 5 years of leadership experience including leading others.
●Must possess a valid state issued driver’s license and be insurable under FWHA’s policies.
Computer Skills
To perform this job successfully, an individual should have strong computer skills and be proficient in Microsoft Office applications. Familiarity with Yardi is desirable. Must be able to learn other computer software programs as required by assigned tasks.