Transportation Supervisor

The Transportation Supervisor will assist the Transportation Manager with the supervision and coordination of transportation team members. The Transportation Supervisor will effectively and efficiently handle customer service complaints and concerns. They will also be responsible to comply with federal, state, company policies, local laws, transportation programs and regulations.  Salary: $85,000-$90,000/annually plus up to a 10% bonus based on company performanceRESPONSIBILITIES AND DUTIES(80%) Assist the Transportation Manager in leading the Transportation TeamLeadership:Recruit and interview new team membersTrain, coach, and counsel team membersHandle all driver concerns in the Manager’s absenceAssist with annual performance appraisalsMake recommendations to the Manager for pay increasesAttend and participate in annual Leadership & Development training sessionsAssist with coordinating safety/team/quarterly meetingReporting/Budget:Assist with all D&S-generated reportsContribute to the development of annual department budget preparation for Director-Supply Chain Center review and approvalRouting, Scheduling, Hours of Service, and Maintenance:Assist in weekly scheduling of driver routes and re-routing as necessary to ensure route coverageConduct route analysis and recommend saving opportunities to the ManagerMonitor driver hours of service via the onboard systemConduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The number of observations per period is determined by the number of drivers at the SCC)Perform payroll duties when necessary and review driver payroll for accuracyAssist in monitoring misdeliveries and make recommendations to the Manager on avoidance strategies.Assist in the maintenance of driver qualification files.Assist in the scheduling of truck maintenance and maintaining fleet imageAssist in accident investigationsAssist other supply chain centers when called uponAssist the Transportation Manager with truck leasing meetings to ensure PMs are met to Domino’s standard and repairs are completed timelyPerforms regular Gemba walksPerform other duties as assigned by the Manager and/or DirectorCustomer Relations:Assist in answering Slice of Pie complaintsMaintain positive customer relationshipsCustomer Surveys(20%) As needed, drive company commercial vehicle or straight truck for deliveries or to leasing company for service/maintenance, and on occasion, work the yard