Job Title: Project ManagerJob DescriptionJoin our industry-leading team, providing connected suites (telematics) technical support to dealership personnel, direct end users, and internal corporate personnel. This role is responsible for managing the acquisition of information and problems from various sources, traveling to locations for performance evaluation, and developing communication plans for connectivity issues. Also, this role involves working closely with service department personnel and the connected suite engineering team, writing service bulletins, managing field test programs, and providing expert problem diagnosis. The role requires working hours from 8am - 5pm CST from Monday to Friday, with up to 10% travel.Hard Skills
Providing technical support services for software solutions, preferably for telematics or IoT solutions
Bachelor's Degree and/or minimum 2 years’ experience in telematic service, or customer service
Ability to travel approximately a couple days out of a month
Provide both in person and remote training for end user customers, dealers and commercial field team representatives
Experience in Project Management
Software, IoT and Hardware Systems solutions experience
Proficiency in MS Project / Office
Soft Skills
Excellent communication and presentation skills
Problem Solving
Resource Responsibility
Persuasion Skills
Communication/Interpersonal Skills
Teamwork
Job TypeThis is a contract position with a duration of 12 Month(s).Work SiteThis is a fully remote position.Work EnvironmentEngineering - TechnicalAbout Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.