We are a respected and established company in the retail and financial services sector, known for delivering reliable financial solutions and top-tier customer support. Our team is passionate about providing a professional, welcoming experience for every customer who walks through our doors. With a strong emphasis on accuracy, compliance, and client satisfaction, we take pride in cultivating a workplace that values both performance and a positive atmosphere. As we continue to grow, we are currently seeking a dedicated Customer Service Representative to join our team.
This position is well-suited for someone who is dependable, organized, and confident working in a customer-facing role. The right candidate will be someone who enjoys building relationships, solving problems, and managing routine financial tasks with accuracy and care. Responsibilities include greeting and assisting customers both in person and over the phone, answering inquiries via email, handling cash transactions and deposits, performing bookkeeping tasks such as data entry and reconciling records, and maintaining accurate and up-to-date customer files. You’ll also be expected to support general administrative duties and ensure all activity complies with internal policies and financial regulations.
To succeed in this role, you should be fluent in English and have excellent verbal and written communication skills. A high school diploma is required, and while previous experience in customer service, retail, or finance is preferred, it’s not mandatory for the right candidate. Proficiency in Microsoft Office (Word, Excel, Outlook) is essential, along with strong attention to detail and a professional, team-oriented attitude. You should be comfortable working independently and taking initiative, while also being a reliable part of a collaborative team.
We offer a supportive work environment with opportunities for professional development and internal growth. You'll receive comprehensive training and ongoing support to help you succeed in your role. Compensation will be based on experience and qualifications. If you're looking for a stable and rewarding opportunity in a friendly and dynamic workplace, we’d love to hear from you.
We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.