Eaton’s Electrical division is currently seeking a Associate Product Manager. The Associate Product Manager is responsible for product information including technical specs, sales material, cross-reference tables and tools for the launch of new products and maintenance of existing lines. This role will work with the Product Manager in the development, growth, and expansion of the Online UPS portfolio.The expected annual salary range for this role is $80,250 - $117,700 a year.Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.What you’ll do:
Develop product information, application data, and web content for the 1Ph Online UPS product lines
Research competitors and develop competitive comparison analysis for sales and partners, highlighting
Eaton’s product strengths and total solutions for the market
Act as a technical expert to support sales and support teams on customer opportunities and escalations when required. Channels to market include IT pros and resellers, electrical distributors, datacom agents, OEM’s, end users and manufacturer’s agents.
Communicate market trends, assist with Voice of Customer research in coordination with the Product Manager, to D-IT leadership team and other stakeholders
Update website and technical documents to reflect new product offerings and create tools to assist with product selection and competitive cross referencing
Assist product managers, channel marketing, and marketing team on messaging and promotions
Register products for sale in SAP and make updates to existing products as needed
Attend 2-3 shows/partner events a year to assist in communicating our product line and building partner/customer relationships
Field escalated technical inquiries and provide timely response to centralized Technical Support Team
Interface with engineering, supply chain and manufacturing on product changes or issue resolution
Basic (Required) Qualifications:
Bachelors’ degree from an accredited educational institution
2 years of sales, engineering, program management, sales or marketing professional experience
Must be legally authorized to work in the United States without company sponsorship
No relocation is being offered for this role. All candidates considered must live within 50 miles of Raleigh, NC or Woodridge, IL office. Active-Duty Military Service member candidates are exempt from the geographical area limitation
Preferred Qualifications:
Bachelor’s degree in engineering
Technical knowledge of single-phase UPS systems
Understanding of PROLaunch Product Development process or similar stage gate process
Experience with SAP, Enovia, and Office 365 Suite (Excel, PowerPoint, Power BI) is desired
Familiarity with PCM and/or PDH (Product Data Hub) for updating product information
Position Success Criteria:
Ability to travel up to 10%
Attention to detail, thorough and accurate in accomplishing tasks
Strong verbal and written communication skills
Collaborative work style and ability to work effectively in cross-functional teams
Ability to learn, articulate, and support complex products and technologies
Ability to multitask and complete projects with tight deadlines
Ability to work in a dynamic market with changing requirements, in virtual teams (across different locations), and cross-cultural environments
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