Vacancy caducado!
We are looking for
Bilingual Virtual Help Desk Operator - Remote / Telecommute for our client in Vernon Hills, IL Job Title: Bilingual Virtual Help Desk Operator - Remote / Telecommute Job Location: Vernon Hills, IL Job Type: Contract Job Description:- Client is seeking a virtual Help Desk Operator to create work orders and engage maintenance technicians for facilities/production maintenance calls.
- This position will:
- Input facilities requests into a Work Order Management System via phone calls or email; maintain and update records, reports; and perform other administrative duties as assigned.
- High School Diploma or equivalent.
- Three years’ experience working as a help desk or customer service field.
- Able to work remotely from home (high speed Internet, quiet work area, limited distractions).
- This position will require various shifts, weekends, and alternative work schedules.
- Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.
- Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.
- Experience dispatching/ logging tickets for trade service technicians. - Maximo/SAP experience.
Vacancy caducado!