Description:Assist the pharmacist with the practice of pharmacy in accordance with federal, state, and local regulations, HIPAA guidelines, corporate/departmental policies and procedures by accurately interpreting healthcare provider’s prescription orders, entering into the core pharmacy system; notifying the physician of any incomplete or incorrect prescription information; effectively performing the physician outreach process when appropriate (within the legal limits of the pharmacy technician authority).Assist the pharmacist in obtaining accurate verbal orders for product replacement and obtain accurate missing prescription information from the healthcare provider. May manage the patient adherence process and schedule medication deliveries in accordance to Pharmacy Solutions guidelines.When needed, assist patients with treatment compliance by entering/updating current medications, allergies and medical conditions and triaging calls to Nursing and/or Pharmacists when necessary.Use internal and web tools to communicate with health insurance payors and providers to investigate benefits and transmit test claims (if applicable) to verify prescription coverage. Identifies and recommends process/system improvements that increase efficiency and productivity of pharmacy operations functional areas and communication of ideas with supervisors.Interact professionally and efficiently with other internal and external teams to assure accurate provision of services to the patient.Identify and collaborate with all necessary personnel to determine objectives; support changing business priorities by executing or overseeing completion of specific tasks to support patients, products, or services provided by Pharmacy Solutions. Examples included but not limited to, handling inbound/outbound calls, prioritization of work, organize and perform testing as business requires, and other tasks as designated by management. Maintain current Illinois Certified Pharmacy Technician licensure and CE requirements as necessary.Additional Skills & Qualifications:
Must have a flexible work schedule, ability to work between the hours of 7am and 7pm.
A minimum of 3-5 years’ experience within a Specialty Pharmacy or Retail/Mail Order Pharmacy, PBM, or healthcare provider setting; familiarity with medical record handling/documentation; prescription data entry; high quality customer service and inter-professional communication; strong core insurance (Medical and Pharmacy benefit) knowledge; knowledge of on-line verification systems or similar experience is preferred.
Certified Pharmacy Technician license in the state of IL
Experience Level:Intermediate LevelAbout Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.