Employment Type:Full timeShift:Description:Employment Type:Full timeShift:Day ShiftLoyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including Loyola University Medical Center (https://www.loyolamedicine.org/location/lumc) , Gottlieb Memorial Hospital (https://www.loyolamedicine.org/location/gmh) , and MacNeal Hospital (https://www.loyolamedicine.org/location/macneal-hospital) .If you are a FRONT DESK CLERICAL SERVICE REP who’s interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong!What you’ll do:
Greets patients and family members in a consistent and friendly manner, obtains, and verifies demographic, clinical, financial, and insurance information during the (pre)-registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery. Core responsibilities include: verifies and updates patient identification, demographic information, and insurance coverage; accepts point of service payments; balances cash drawer at the end of every shift; enters patient information accurately into appropriate hospital information system(s); refers patients with questions regarding financial liability to appropriate resource(s); accepts medical authorization or referral forms, if appropriate scans clinical information, Missed Appointment Policy, and other documents into Epic as appropriate; initiates Enrollment process for myLoyola; identifies systemic issues and escalates to Lead Service Representative for resolution.
We offer our Front Desk Clerical Service Reps:
Flexible Shifts Available - We’ll work with you!
Benefits from Day One
DailyPay! Work today, Get paid today
Competitive Shift Differentials
Tuition Reimbursement
On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center)
Childcare Employee Discount at Gottlieb’s Child Development Center
Referral Rewards
Strong Team Culture
Career Growth Opportunities
What you’ll need for this job:
High School Diploma; Associate degree preferred
Basic Keyboarding Skills
Epic Scheduling
Microsoft Outlook
Microsoft Word
Our Promise to You:Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.
We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities
We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners
Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.EOE including disability/veteran