Administrative Assistant – Inside Sales

As an Administrative Assistant in our Internal Sales department, you provide essential administrative support to the team. You play a key role in ensuring smooth day-to-day operations and a professional service experience for our customers and partners.Your responsibilities include:Managing incoming calls and directing them to the right colleaguesProcessing and following up on incoming customer orders in our systemHandling customer inquiries about orders, deliveries, and pricing in a clear and professional mannerLogging and tracking customer complaints to ensure timely resolutionCreating and updating customer and contact information in our CRM and ERP systemsMaintaining internal reference lists that support the sales team