OverviewWe are currently looking for a EMS Revenue Specialist for our Billing Department. Below lists the duties, responsibilities and the qualifications needed for this position. We will train the right individual!Responsibilities
Places and receives calls regarding billing insurance questions and other patient serviceactivities. Process accounts according to action required to resolve account balances.
Resolving insurance carrier denials, appealing claims, contacting carriers on open accounts andresponding to insurance carrier correspondence and/or inquiries.
Research patient accounts to verify all insurance coverages. Audit patient accounts to verifyproper billing process was followed.
Compute adjustments based on EOB's remittance and insurance contracts.
Ensure accuracy in data entry and consistent attention to detail.
Excellent communication and deescalating skills.
Collect outstanding balances while following company policy and procedures.
Reduce friction and employ one-step resolution practices for clients and patients through openlines of communication.
Demonstrates knowledge & compliance of insurance, local, state, and federal billing.
Ability to complete tasks efficiently both individually and in group environment.
Identify, address, and resolve account discrepancies.
Practice most current billing policies and procedures.
Screen and professionally address emails, faxes, and other correspondence.
Comfortable communicating with any caller including customers, agencies, facilities, andhospitals.
O ffice Required; No Remote
Other Responsibilities
Handle assigned correspondence.
Fulfill any other duties as assigned by managerial staff.
Qualifications
College preferred but not required
Minimum two years experience in customer care, account management or similar role
Healthcare knowledge is preferred
Must be a quick learner and motivated individual
Excellent verbal communications skills
Fluency in second language is a plus, Spanish preferred
Ability to “Multi-task” and manage spurs of high call volume / stress
Experience working active office environment
Basic knowledge of Medicare, Medicaid, and commercial insurances
Positive, can-do attitude!
Ability to receive and implement feedback
Computer literacy; typing of at least 45 WPM is highly desired
Good judgement: demonstrating ability to escalate account when necessary
Paramedic Billing Services, is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #billing #EMS #collections #insurancebilling #insurance #customerservice