Description Robert Half is looking for an experienced Collections Specialist with a strong sense of ownership and attention to detail. This Collections Specialist role will be based in the Downers Grove, Illinois region and will be a long-term contract / temporary employment opportunity. If you are looking to apply your talents in a dynamic environment with a group of other talented individuals, apply today!What you get to do every single day
Ensure bankruptcy filings are processed in the correct manner when received
Maintain and update customer files to ensure data integrity
Ensure payments are processed
Register all customer payments to the correct reports
Maintain quality customer service and a positive company image by resolving customer account inquiries
Abide by all rules and regulations established by the Federal Fair Credit Reporting Act
Administer all billing and reporting activities in response to deadlines
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Take care of inbound and outbound collections calls and correspondence Requirements - 2-3 years of prior high volume collections experience
Ability to analyze and make decisions on customer accounts
Comprehensive knowledge of B2B collections
Experience using accounting software
AA or BS/BA in Accounting preferred
Excellent verbal, written, and social skills
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .