Sales Enablement Specialist

Provide outstanding customer experience to Master Lock’s Commercial distributors and end customers by overserving aligned sales resource needs at the highest level. Executes action plans with an outbound focus on aligned customers. Acts as the primary liaison between aligned outside sales team members and business partners, driving efficiency and effectiveness in the commercial sales process.Responsibilities Proactively and regularly engage with aligned outside sellers, ensuring open action items requiring follow-up and resolution are handled promptly, fully, and professionallyPre & Post sale value-add touches to enhance Customer Experience for key accounts, including but not limited to Product recommendations & Quote creation and Issue resolution & post-sale touch pointsOrganize and supply sales content for aligned sellers’ regular business reviews with key accounts to drive share of shelf, competitive share gains, expanded offerings, and coordinated joint sales & marketing activities. Assist in the evaluation and determination of the appropriate marketing and promotional approaches to grow aligned sales team’s accounts through sharing of best practices across the organizationMine proprietary “Install Base” tool to uncover new opportunities with our key customers for aligned sellers  Lead quarterly promotion conversations / marketing to distribution partners where requiredAct as initial touch point for qualification and appropriate routing of leads, ensuring receiving party is supplied with all relevant and actionable data points and insights to speed sales process.Document sales activities, opportunity forecasts, leads and contact interaction in CRM softwarePresent webinars with company approved content for key customers and end users within aligned territoriesQualifications:Bachelor’s degree in related field or equivalent preferredMinimum of 3 years similar work experienceStrong time and task management / organization skillsStrong technical aptitude with proficiency in O365 suite or similarPositive attitude toward, and adherence to, CRM and strong business process