KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of various brands of material handling equipment
Basic knowledge of principles and practices of inventory management and control.
Effective communication with customers and co-workers.
Ability to read sufficiently to understand basic written instructions.
Ability to deal calmly and rationally in stressful, last-minute and problematic situations, not losing control or letting emotions direct actions or words.
Ability to verbally calm down excited customers or other persons and effectively resolve issues.
Ability to prioritize and meet customer needs in a timely fashion.
Ability to communicate English clearly and concisely, both orally and in writing.
Ability to perform simple arithmetical computations with speed and accuracy.
Ability to follow all company rules and requirements.
PHYSICAL DEMANDS
Perform work in an office environment with some exposure to industrial noise, fumes, smoke, etc.
Stand and/or walk for extended periods of time, up to a full 8 hour shift
Repeatedly stand up/sit down within a shift.
Regularly use two hands to input data effectively into computer.
Identify visually, understand and focus clearly on monitor or screen.
See clearly a minimum of 10 yards away, with correction.
Hear and understand normal voice level sounds, or background sounds, with correction.
JCW – JOB CLARIFICATION
Answer incoming phone calls for business, rental, and transportation.
Respond to emails in a timely fashion (within 24 hours or sooner)
Maintain transportation and local rental emails.
Manage / coordinate transportation schedule for drivers daily.
Create contracts for new rentals / create jobs for local transportation.
Create PO’s for vendors.
Approve vendors invoices and check them against the po’s that are created.
Close out completed rentals, review inspections and compile invoices for damages when needed.
Communicate with customers on deliveries of material / rentals.
Maintain billing on a daily/weekly basis.
Process bills of lading and provide clear instructions to the team for handling each shipment.
Identifies cost-saving opportunities and potential process improvements.
Observes and promotes safe work practices and procedures.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Perform miscellaneous tasks as requested by management.
All duties are subject to change upon management discretion.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
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