Job Summary:
We are seeking a highly organized and detail-oriented dispatcher for dry van to join our team. The dispatcher will play a critical role in coordinating and managing resources, personnel, and tasks to ensure the efficient operation of our services. The ideal candidate will have strong communication skills, the ability to work under pressure, and a knack for problem-solving. Office-based work.
Responsibilities:
Resource Coordination: Assign vehicles, equipment, and personnel to specific tasks or assignments, ensuring the right resources are available when needed.
Communication: Maintain constant communication with field personnel, providing information, instructions, and updates as necessary.
Scheduling and Routing: Create schedules, plan efficient routes, and optimize resource allocation to maximize productivity and minimize costs.
Emergency Response (if applicable): Respond to emergency calls, dispatch appropriate first responders, and provide support during crisis situations, adhering to established procedures and protocols.
Data Management: Use dispatch software and relevant technology to track and record information related to tasks, routes, and personnel, maintaining accurate records for reporting and analysis.
Problem Solving: Make quick decisions and resolve issues that may arise during the dispatch process.
Qualifications:
Proven experience in a dispatching role from 1 year.
Strong communication skills.
Proficiency in using dispatch software and relevant technology.
Exceptional organizational and multitasking abilities.
Adaptability and the ability to work under pressure.
Knowledge of industry-specific regulations and procedures.
Problem-solving skills and attention to detail.