DTK Stone Works in Wheeling IL, is looking for you if you are……
Interested in design, friendly, enthusiastic, intelligent, self motivated and conscientious. You’d have high standards and be described as courteous, mature and a relaxed team player.
You’ll be responsible for coordinating sales activities and ensuring customers are well tended to. You’ll need to be well presented, trustworthy, punctual, have good attention to detail and a logical approach to problem solving. You’ll be keen to apply your current skills and to take this opportunity to learn, grow and achieve well above average results. If you believe this is you, be ready to show us why when you apply below.
A Sales Associate plays a crucial role in supporting the sales team and ensuring smooth operations within the company. The following is a job description for a Sales Associate in the stone industry:
Job Title: Sales Associate
Location: Wheeling, IL
Job Type: Full-time
Industry: Stone Industry
Position Overview: As a Sales Associate, you will be responsible for providing administrative and operational support to the sales team. Your primary goal is to streamline sales processes, assist in customer communication, and ensure efficient coordination of sales-related activities.
Key Responsibilities:
Customer Interaction:
Act as a primary point of contact for customers, responding to inquiries, providing product information, and addressing concerns promptly and professionally.
Assist in maintaining and nurturing customer relationships, ensuring customer satisfaction, including scheduling sales appointments for showroom.
Order Processing:
Receive and process customer orders accurately and efficiently.
Coordinate with production and logistics teams to ensure timely delivery of orders.
Maintain order records and update the sales database.
Sales Support:
Provide sales representatives with the necessary sales materials, pricing information, and product samples.
Assist in preparing sales quotations and proposals.
Generate sales reports and analyze data to track sales performance.
Follow up after job completion.
Documentation and Record Keeping:
Maintain accurate and organized sales documentation, including contracts, invoices, and customer correspondence.
Confirming measure and installation appointments.
Sales Meetings and Events:
Assist in organizing sales meetings, trade shows, and events.
Prepare materials and logistics for such events as required.
Communication and Coordination:
Foster effective communication and collaboration between sales, production, and logistics departments.
Keep the sales team informed of any relevant updates or changes.
Problem Resolution:
Address customer complaints or issues in a timely and professional manner, working to find satisfactory resolutions.
Administrative Support:
Perform general administrative tasks such as scheduling meetings, managing calendars, managing CRM software and handling correspondence.
Marketing Effort and Support
Follow up on marketing efforts and material (photos, information to post, jobs to be photographed, scheduling marketing team to photo shoot an active job site.
Qualifications:
Associate degree in a related field is a plus.
Previous experience in a sales support or administrative role is preferred.
Knowledge of the stone industry and its products is advantageous.
Strong communication and interpersonal skills.
Proficiency in MS Office applications and CRM software.
Detail-oriented with excellent organizational skills.
Ability to multitask and work in a fast-paced environment.
Problem-solving and customer service skills.
Salary and Benefits:
Salary range: Open to discussion based on industry knowledge
Benefits package: Standard Company Benefits to be discussed
This Sales Coordinator role is essential for ensuring the smooth operation of sales processes and maintaining positive customer relationships. Successful candidates will play a pivotal role in supporting the sales team and contributing to the overall success of the organization.
CLICK HERE TO APPLY