Job description
Bilingual Retail Sales Associate Here’s to the power of teamwork.When you join our “dream team,” you’ve got a group of talented, dedicated people behind you every step of the way. Because we believe that when one person succeeds, we all succeed. Here, you’re more than a sales person. You’re a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It’s a big responsibility, but the rewards are simply amazing. Here’s a closer look at the job:
Customers visit your retail store—some may be browsing, and some may be ready to buy
You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them
Every question that’s raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential Metro by T-Mobile sale
Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about
When it’s time to make the sale, you’re an expert at finding just the right plan for your customer
We’ll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings
Qualifications:
At least a year of previous retail sales experience makes all the difference in this role, although we’ll also consider customer service experience in some situations.
Bilingual speakers wanted: you’re fluent in English and Spanish, and can communicate like a pro in either language, with the ability to carefully listen and make every customer feel valued and welcomed
A background in wireless communications is strongly encouraged
Tech savvy people wanted
If you’re a born problem-solver, even better
A high school degree or GED is essential
Our team will have your back at every turn, and it’s important that you share that same level of commitment to themthat means having the availability to work typical retail hours, including weekends and holidays as needed
Experience:
Wireless sale: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Bilingual: 1 year (Preferred)
Job Types: Full-time, Part-time
Salary: $15.00 - $20.00 per hour
Benefits:
Flexible schedule
Shift:
10 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Weekly day range:
Monday to Friday
Rotating weekends
Weekends as needed
Education:
High school or equivalent (Required)
Ability to Relocate:
Chicago, IL 60644: Relocate before starting work (Required)
Work Location: In person