Service Team Representative

Our client, a pioneer insurance firm, is seeking a Service Team Representative to provide high-level administrative support to their Digital Account Management Team. This behind-the-scenes role is critical to ensuring seamless client service, data accuracy, and timely document processing-perfect for detail-oriented professionals who thrive in a structured, supportive environment.Key Responsibilities:Upload and process insurance documents (policies, renewals, endorsements, etc.)Handle daily downloads and reporting from carrier systemsManage incoming physical mail and scan documents into internal systemsSupport internal teams with servicing requests and email communicationsMaintain accurate and up-to-date client and policy dataDeliver outstanding service and uphold company standardsLearn insurance operations and work toward a Property & Casualty licenseWhat You Bring:Exceptional attention to detail and organizational skillsAbility to handle repetitive tasks with consistency and accuracyStrong written communication and problem-solving abilitiesHigh level of confidentiality and self-motivationA team-first attitude and willingness to learnHigh school diploma (required); customer service experience preferredMust be in the Chicagoland area and able to work onsite once per weekBenefits: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information:Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.We look forward to working with you.Beacon Hill. Employing the Future (TM)