Ella's Bubbles is a Chicago-based manufacturer of walk-in bathtubs and a national distributor of showers. We are looking for a professional to handle homedepot.com and other account order processing and customer support. Primary responsibilities include data entry, processing orders, customer support, or other office tasks that arise in a small business environment. This pivotal position requires someone who is responsible and has the ability to juggle multiple tasks at the same time.
We are looking to hire immediately.
Main responsibilities include:
- processing orders
- data entry
- customer support
- understanding the product and explaining to customers
- other office tasks that arise as expected in a small business environment.
We're looking for a responsible and friendly team member. Must be highly organized, reliable, and detail-oriented.
Requirements:
- Minimum of 2 years of bookkeeping and customer service experience
- Working knowledge of PC office equipment, including printers, phone system
- Proficient knowledge of Microsoft Office, Excel, and Word is required
- Strong organizational and planning skills
- Strong phone contact handling skills and active listening, professional demeanor
- Ability to multi-task, prioritize and manage time effectively
- Resolve customer concerns via phone or email etc.
- Assist marketing or sales department with research and reach out to B2B customers
- Strong writing and basic mathematics skills, detailed oriented
Spanish is a big plus.
Growth potential for the right candidate. Friendly small business environment.