Natural Smiles Family Dentistry is seeking a skilled Dental Office Administrative Assistant and Front Desk Coordinator for a thriving dental practice.
Front Desk/Reception Responsibilities include:
- Handling of patient incoming and outgoing calls to coordinate appointments.
- Assisting in the scheduling of patient’s appointments while coordinating with doctor and hygienists' schedules.
- Other office duties include daily deposits and balancing of daily bookings.
- Conducting check-in and check-out procedures for patients.
- Responsible for proper insurance coding, and billing of procedures in patient records.
- Helping to facilitate the patients complete office "experience", coordinating and scheduling of ongoing treatments.
- Presentation of financial options and arrangements.
- Assist patients in the understanding and execution of their insurance benefits.
- Following up with unscheduled treatment with patients and missed appointments.
- Work with the operations staff and clinical staff to assist in the paperwork flow and communications to the patient.
- Communicating pre-op and post-op requirements to the patient.
- Help and assist staff in all consent and HIPPA required forms and paperwork.
- Other general office duties as required.
Requirements include:
Experience of 1+ years in the dental industry.
Knowledge and familiarity of dental codes, insurance requirements, dental treatment and procedures.
Good communication and organization skills.
Operates with integrity and transparency.
The ability to work in a team environment.
Computer literate including Microsoft office programs.
Experience with OpenDental PMS preferred, but not required.
Job Type: Full-time/Part-time
Pay: $19.00 - $22.00 per hour (based on experience)
Expected hours: 34 – 36 per week
Benefits:
Paid time off
Holiday pay
Dental care
Schedule:
Monday 11-7, Tuesday 1-7, Thursday 9-5 and Friday 9-3
2nd and 4th Saturday a month, 9-2