Job description
Hiring Immediately: Server Assistants!
Benefits:
BCBS health insurance & other options including dental
Employee Assistance Program (EAP)
Restaurant discounts
Opportunities for career growth
Tre Dita and Bar Tre Dita are a collaboration between award-winning Chef Evan Funke (Felix, Mother Wolf, Funke) and Lettuce Entertain You. Italian for "three fingers," Tre Dita is a nod to the precise thickness of a properly cut bistecca Fiorentina, which the “cucina Toscana” serves from its open-hearth, wood-fired grill, along with handmade pastas and more. Located on the second floor of The St. Regis Chicago, designed by award-winning architect Jeanne Gang, Tre Dita offers sweeping views of Lake Michigan and the Chicago River in Chicago’s Lakeshore East and is open for dinner service seven nights a week.
Caring. Creative. Careers.
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
EOE. We participate in E-Verify / Participamos en E-Verify
Server Assistants are responsible for continual set-up and prompt delivery of drinks to guests while ensuring that the highest quality of presentation is maintained. Assists with server, busser, food runner and barista duties as directed.
Essential Functions
Promptly deliver drinks with correct set-up and highest quality presentation to guests according to table and position numbers, checking for special instructions and/or restrictions
Assist with server, busser, food runner and barista duties, including stocking and polishing of all silverware, glassware, plateware and other service utensils, as needed
Communicate any food concerns to the Coordinator
Communicate and follow up on any guest request or concern
Maintain availability to work a variety of hours, days and shifts, including weekends
Safely and effectively transport food or beverages to a table of three in a single trip
Safely and effectively use and operate all necessary tools and equipment
Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
Ability to multi-task calmly and effectively in a busy, stressful environment
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
Understand and respond knowledgeably to questions about the restaurant and menu
Use sales techniques to present and encourage current promotions to guests
Follow all steps of service
Understand and follow the food allergy procedure and special orders/restrictions
Proficiency in the use and operation of all necessary tools and equipment
Comply with all safety and sanitation guidelines and procedures
Successfully complete alcohol awareness training
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed.
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