Southport Betty’s is looking to expand its leadership team and is looking for a candidate that wants to learn and grow into this position.
We are seeking an experienced FOH or Bartender who is looking to expand their skill set and add/expand management to their list of skills they wield.
An ideal candidate…
Has some leadership experience, but is eager to learn more.
Excels at customer service.
Has good problem solving skills
Takes initiative
Is empathetic AND strong
Does not shy away from challenges
Thrives in a fast paced environment
Does not see a limit to their growth
Understands the Southport Betty’s culture and seeks to integrate themselves as such
Job Duties include the following:
Position Leads are expected to perform their assigned job duties to the best of their ability.
Ability to open/close ALL bar areas confidently, accurately and efficiently.
Hold employees accountable to their expectations in congruence with the Betty’s values.
Count cash drawers in and out at the beginning and end of each shift.
Know basic Toast troubleshooting (receipt printer, cash drawer, offline mode, modem reset…etc)
Knowing and anticipating various traffic flows on busy nights and how to handle sudden influxes or issues that may arise (ex. kitchen close, patio close, doors/windows close timesetc)
Attend to any HR related issues that occur on shift and can provide proper documentation.
Provide leadership to ensure all the team members have the supplies and materials needed to function at full capacity.
Be attentive to the flow of business and work proactively to solve problems as they arise.
Step in to provide service to guests as needed.
Solve any challenging customer service issues that may arise.
Professionalism:
Employees are expected to conduct themselves in a professional manner and adhere to company policies and procedures.
As a leader, you are representing Betty's brand even further and should act in accordance with company expectations.
All leads are responsible for creating and maintaining a fun and safe environment for both our staff and our guests, alike.
Conduct Requirements
Compliance with Laws and Regulations:
Employees must comply with all applicable laws, regulations, and company policies.
Ethical Behavior:
Employees must conduct themselves in an ethical manner and avoid conflicts of interest.
Respect for Others:
Leads must help create and maintain a respectful and productive workplace.
Workplace Safety:
Employees must follow all safety procedures and contribute to a safe working environment.
Additional Requirements
Confidentiality:
Employees must maintain professional confidentiality to protect sensitive company information.
Other:
Additional requirements may apply depending on the specific role and shift worked.