Job description
Hiring Immediately: Office Assistant!
Benefits:
BCBS health insurance & other options including dental
Employee Assistance Program (EAP)
Restaurant discounts
Opportunities for career growth
RPM Steak brings a chef-driven approach to a traditional steakhouse menu, creating contemporary fine dining with a glamorous and urban feel. RPM Steak, the sister restaurant to RPM Italian, is the creation of restaurateurs Richard, R.J., Jerrod, and Molly Melman with celebrity couple Giuliana and Bill Rancic.
Caring. Creative. Careers.
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
EOE. We participate in E-Verify / Participamos en E-Verify
Office Assistants are responsible for completing the daily office functions on a part-time basis.
Essential Functions
Assist with daily administrative work and other office functions
Available to work a variety of hours, days and shifts, including weekends
Safely and effectively use and operate all necessary tools and equipment
Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
Multitask calmly and effectively under pressure
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to sit or stand for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Count, balance and par banks accurately on a daily basis
Process deposit and change orders accurately and according to procedure
Process tip distributions and record as required
Ensure TRAC/TRDA compliance
Reconcile gift cards on a daily basis
Issue and redeem Frequent Diner points according to the rules of the program
Maintain employee time records to ensure employees are compensated appropriately and timely
Handle guest, vendor and employee calls, questions and issues
Take all reservations promptly and courteously
Maintain organization of the office, supplies and equipment
Proficiency in the use and operation of all necessary tools and equipment, including Open Table reservations system, Microsoft Office (Word, Excel, etc.), as well as telephone, paging and voicemail systems
Comply with all safety and sanitation guidelines and procedures
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed.
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