Workplace Experience (Concierge)

Description We are offering a contract employment opportunity in Chicago, Illinois, for a Workplace Experience Concierge. This role is within the facilities management industry and requires the individual to operate fully on-site. The main function of this role is to provide personal services to employees and guests, manage office activities, and serve as a representative for the facilities team.Responsibilities: Arrange and manage services such as transportation, travel arrangements, meal reservations, and other services as required. Provide a warm and friendly greeting to all individuals entering the property, maintaining a professional manner. Answer phone calls and respond promptly with accurate and thorough information according to the specific request. Maintain accurate records of service requests and their status, ensuring efficient tracking. Arrange and confirm recreational, dining, and/or business activities. Prepare materials for meetings and handle shipping tasks as needed. Coordinate onsite services such as car detailing and refueling. Serve as the point-of-contact for the facilities team, representing the Workplace Concierge team. Manage lobby appearance and handle office wayfinding. Track visitor volume and prepare reports on the same. Requirements Proficiency in Customer Service and Office Functions Experience with Reporting and Answering Inbound Calls Knowledge of Receptionist Duties Familiarity with Facility and Property management Experience in Shipping and Maintaining Logs Proficient with Microsoft Office Suites Understanding of Facilities Management Ability to handle Reservation and Travel Arrangements Experience with Onsite and Transportation Services Record Maintenance skills Experience in Concierge Services Ability to conduct oneself in a Professional Manner Storytelling skills Experience with Visitor and Service Request Management Proficient in handling Phone Screens Ability to prepare Meeting Materials Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .