Develops and maintains long-term client relationships by serving as an internal advocate and client liaison. Understands the client’s changing and expanding business needs and identifies opportunities to improve client satisfaction and find new Comscore solutions to meet their needs. Through regular contact, the Account Manager ensures maximum usage and satisfaction of Comscore products, services, and data, resulting in customer retention.Key Activities:
Establishes strong and productive relationships with Comscore clients. Advocates for client success and ensures that project goals and client needs are clearly understood and addressed by internal teams
Regularly interfaces with Product and Sales teams to relay client needs and identify opportunities for additional sales
Identifies opportunities to address client business needs with additional products or services and provides product recommendations to clients. Works with client to cultivate future project initiatives utilizing Comscore products and services
Collaborates with Product teams and Sales teams on new initiatives
Core Qualifications:
1-3 years of account management experience
1-3 years programmatic experience
Establishes a deep understanding Comscore products, teams, and processes
Ability to work autonomously and independently under little supervision
Excellent presentation skills
Strong analytical and problem-solving skills
Naturally takes a collaborative approach and values teamwork as a way to achieve goals and solutions for internal and external clients
Compensation: $65,000 - $75,000; commensurate with experience
About ComscoreAt Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.To comply with federal law, Comscore participates in E-Verify. Successful candidates must pass the E-Verify process after hire.LI-ML1Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference.