LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.Join us to transform the way the world works.This role can be based in New York City, Chicago IL, or Bellevue WA.At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together. This highly visible role within Global Go-to-Market (GTM) Operations will deliver on global systems and tooling initiatives for LinkedIn’s Marketing Solutions line of business (LMS). In this role, you will lead a team, building and scaling both third-party (3P) and first-party (1P) Sales and Operations tools. You will manage a team of product owners for our Salesforce instance, harnessing its capabilities to transform our highly integrated CRM and customer engagement processes. Additionally, your team serves as a vital business partner to our Product, Engineering, and Technical Program Management teams, representing business requirements for 1P tool development, and acting as the “voice of the business” on internal technology initiatives. You will build strong relationships with business leaders and collaborate cross-functionally to prioritize, define roadmaps, and deliver best-in-class systems and tooling solutions. This role offers an exciting opportunity to play a key part in shaping the future of GTM Operations for LinkedIn’s growing media business.Responsibilities
Own customer requirements (user stories, use cases), business requirements, and communicate the long-term vision and goals that drive the tooling strategies for LMS Sales CRM and Media Productivity tools
Inspire excellence through example, coaching, and developing a team of product owners; foster a positive and values-driven team culture
Owns business planning and LMS Sales systems and tools roadmap
Define strategies for B2B 3P/1P tools based on industry leading solutions including Salesforce, Gong, and revenue/forecasting tooling platforms
Deep understanding engineering, product, and got-to-market capabilities/processes and is able to align leadership of dependent teams on necessary structural and/or resource changes to deliver efficiencies
Set release goals for a large portfolio of LMS Sales systems and tools, prioritize features according to customer value, and adjust throughout implementation as needed
Develop methods for prioritization and triage of bugs for team to apply, make key decisions on showstoppers and end product/system/tool quality
Create and maintain team processes as well as communication channels to effectively manage actions to meet deadlines while building at high velocity
Regularly assess and communicate project constraints or risks globally; identify project dependencies and mitigation plans
Basic Qualifications
3+ years of managing direct reports
6+ years of experience in sales product, strategy, or operations
6+ years of experience working with the Salesforce platform (PM, Admin, and/or Dev) and other internal, first-party sales technology applications
6+ years of software development lifecycle (SDLC) experience as a business partner or analyst, authoring business requirements and collaborating with Product and Engineering teams
Experience with Sales and Sales Operations workflows and processes, including:
Sales customer engagement
Account planning/segmentation/territory planning
Sales compensation
Sales forecasting
Preferred Qualifications
Experience in ads/media sales operations; understands the media sales cycle
Experience leading sales or business process transformation initiatives
Experience building for scale; comfortable with data and ambiguity
Experience evaluating new tools and weighing in on build vs. buy decisions
Understands agile methodologies and ways of working
Understands Product Management best practices; experience working as or with Product Managers
Comfortable and skilled at understanding customer needs and advocating for business users
Demonstrated ability to communicate findings clearly to both technical and non-technical audiences
Innovative and focused on continuous improvement, staying up to date with the latest industry trends
Familiar with analytics and business intelligence tools (e.g., Tableau, PowerBI)
Suggested Skills:
Management
Salesforce
Sales Product
Sales Operations
LinkedIn is committed to fair and equitable compensation practices.The pay range for this role is $142,000 to $230,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits . Equal Opportunity StatementLinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement2020 - Signed.pdf (https://microsoft.sharepoint.com/:b:/t/LinkedInGCI/EeE8sk7CTIdFmEp9ONzFOTEBM62TPrWLMHs4J1CQxVTbg?e=xcELJV) .Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedInEEOStatement2020.pdf .Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf andhttps://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf for more information.LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
Documents in alternate formats or read aloud to you
Having interviews in an accessible location
Being accompanied by a service dog
Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.