Vacancy caducado!
- At least 4-5 years' experience SAP-GRC.
- Excellent analytical & communication skills Excellent customer service skills
- Ability to work with functional areas and/or departments throughout the company.
- Prioritizes and monitors work in process to ensure the timely achievement of commitments
- Sets meaningful personal goals to meet/exceed department goals
- Prioritize and process access requests from the IT ticketing tool – create user accounts, assign training, create GRC User Access Requests, obtain role owner approval and allocates roles. Environments to provision include ECC (ERP central component), BWP (Business Intelligence), CPP (CRM), GTP (Global Trade), GRC (Governance Risk and Compliance), BPC (Business Planning and Consolidation) and Vendor Invoice Management
- Ensure that established SLAs for various ticket types are met
- Process employee position changes and ensure that access is appropriate after position change
- Maintain employee access to Active Directory groups
- Process tickets in GRC workflow; re-assign escalated tickets in GRC workflow; troubleshoot issues reported by end users
- Ensure that separated users' access is removed and accounts are locked
- Monitor and respond to emails in the provisioning group mailbox
- Maintain relationships with the role owners from the various business areas
Vacancy caducado!