Be a part of the JPMorgan Equipment Finance Team; dedicated to be the partner of choice for clients and prospects.Job SummaryAs the Equipment Finance Team Leader, you will guide a team that works closely with equipment finance sales, customers, bankers, risk, legal and others, to onboard (document, fund and book) equipment finance transactions. Equipment Finance Onboarding, a team within Equipment Finance Operations in Wholesale Lending, is responsible for processing syndicated and bilateral leases and loans for the Private, Corporate Investment and Commercial Banks.Your guidance and support of our production team will aid in the team's capability of delivering a best in class customer experience. You'll partner with the leadership team to implement transformation initiatives as the business evolves. You'll be an escalation point for Documentation and Booking Specialists to effectively work across sales, risk and operations to execute Equipment Finance transactions for Commercial and Private Bank clients. You'll reinforce the short and long term priorities that support the broader Equipment Finance strategic plan. This position requires someone that is willing and able to be flexible with responsibilities as business needs dictate and become a product subject matter expert (SME). Equipment Finance operations team locations include Columbus, Chicago, Tempe, Charlotte and Manila.Job Responsibilities
Assigned as a point of contact to the segments and/or roles served - GHHN, CORE (MM-EMM, GCB), Syndications, Specialty (Aircraft, Marine and Rail) and manages pipeline priorities
Address Transaction Processing Escalations and participate in Deal Team meetings
Resolve Quality Control Escalations and partner with the Quality Control team to recalibrate onboarding processes
Create synergies and foster partnerships across the Onboarding sites, with Equipment Finance operations, including our global operations team, sales and banker legal and asset team, structuring and underwriting officers to effectively manage pipeline workflow and Service Level Agreement (SLA) adherence.
Promote a culture that fosters continuous improvement, encourages new ideas & empowers the team to execute on them.
Develop, draft and maintain job aides throughout Equipment Finance Onboarding's transformation.
Identify and implement training opportunities based on team members' data quality and accuracy and guide according to policies and procedures
Required Qualifications, Capabilities and Skills
Bachelor's Degree or a minimum of 5 years of related experience in financial services or project management
Self-motivated, demonstrated flexibility and willingness to adjust to changing conditions and priorities; thrive in a rapidly changing environment.
Excellent communication and customer service skills, both verbal and written. Consistent professional presence.
Strong influencing and communication skills with all levels of stakeholders, building strong partnership with various teams to help deliver results.
Skilled in handling client issues and problem resolution in a high volume, fast paced environment.
Proven ability to successfully manage conflict, proven team leadership and meeting facilitation skills.
Strong Microsoft Word and Excel Skills.
Preferred Qualifications, Capabilities and Skills
Experience in Commercial lending transactions & loan documentation, knowledge of appropriate due diligence for loan & lease documentation and perfection of collateral.
Proficient in developing procedures and training solutions. Relevant process management experience analyzing as-is business processes.
Project management and analytical skills.
Inclusive, supportive leadership with the ability to collaborate across functional teams; lead across boundaries and realize the benefits of a globally diverse workforce.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans